Technical BA

10+ years in business analysis or a combination of technical and BA roles, with at least 5 years as a technical
• Technical foundation either through prior software development, API design, systems integration, or
solution architecture experience that enables credible engagement with development and architecture
teams on technical specification and design questions.
• Demonstrable experience writing API specifications using OpenAPI / Swagger or equivalent, with a clear
understanding of REST API design principles, HTTP methods, authentication patterns, and error handling.
• Proven experience documenting integrations with core banking systems Finacle, Nucleus, FLEXCUBE,
TSYS, or similar including data mapping, event flow documentation, and transformation logic between
digital and core banking layers.
• Strong experience writing technical user stories and acceptance criteria at a level of precision that eliminates
developer ambiguity including edge cases, error states, data validations, and business rule logic.
• Experience supporting QA teams  including test scenario design, test data specification, defect triage, and
UAT facilitation in regulated banking environments.
• Solid understanding of mobile application delivery how native iOS and Android apps consume APIs,
session management, push notification flows, biometric authentication, and offline-first patterns  sufficient to
write accurate mobile feature specifications.
• Familiarity with agile delivery tools (Jira, Confluence) and requirements management practices in sprint-based
delivery environments.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. CBAP, BCS BA
certification, or equivalent preferred.
 

CORE COMPETENCIES
● Technical specification writing API contracts, integration specs, and precise user stories
● Core and surrounding system integration analysis Finacle, Nucleus, TSYS, FIS
● Mobile and digital channel functional analysis
● Requirements traceability and scope management discipline
● Business rules documentation and functional gap analysis
● UAT support, test scenario design, and defect triage
● Stakeholder elicitation and business-to-technical translation
● Delivery artefact quality and version control discipline