Cloud DevOps Lead

Role Responsibilities

• Collaborate with product owner, team lead, architects, and global team to deliver world-class customer solutions.

• Manage workload independently while fostering an inclusive and open team culture.

• Design and implement automated CI/CD pipelines for smooth deployments.

• Develop Infrastructure as Code (IaC) to automate cloud provisioning and scaling.

• Serve as Subject Matter Expert (SME) for one or more supported applications.

• Ensure system design, workflows, and processes are documented and compliant.

• Work closely with developers, QA, product owners, security, and operations to apply DevOps best practices.

• Deliver robust, secure, and reliable solutions; perform due diligence on third-party technical delivery.

• Continuously build knowledge through hands-on learning, certifications, and projects.

• Participate in Scrum meetings; provide timely updates to Team Lead or Scrum Master.

• Use retrospectives and reviews to identify and implement improvements for timely, high-quality delivery.

• Work well under pressure, resolving issues with minimal supervision.

• Communicate effectively and maintain a strong client focus with solid interpersonal skills.

• Maintain and update the Knowledge Base with technical issue resolutions and shared knowledge.

Key Relationships

• Primary Development Manager

• Development Team

• Operations Support

• QA Team

• Architecture Team

• Scrum Master

• Product Owner

• Business Experts

Role Requirements

Must Have:

• Minimum 8 years as a Principal DevOps Engineer.

• Strong experience in AWS cloud architecture and security best practices.

• Hands-on experience with AWS services:

  • Database, API Management, ADAM Asset Studio, VPC, Compute, ECR, Lambda, Elasticsearch, Storage.

• Linux OS experience with BASH scripting; Python is a plus.

• IaC experience using Terraform, CloudFormation, CloudWatch, Ansible.

• Containerization and orchestration expertise with Docker, Kubernetes.

• Experience with ServiceNow, GitLab, Jira, Confluence, Kafka.

• Proven experience in critical support environments.

• Ability to drive process improvements and automation.

• Strong problem-solving and communication skills.

• Attention to detail and adaptability to rapid technical changes.

• Understanding of the broader impact of changes and issues.

• Degree in Computing, Computer Science, or related field.

Nice to Have:

• Azure Cloud experience.

• Support experience with C++ and Java applications.

• AWS DevOps Engineer or similar certification.