Cloud DevOps Lead
Role Responsibilities
Collaborate with product owner, team lead, architects, and global team to deliver world-class customer solutions.
Manage workload independently while fostering an inclusive and open team culture.
Design and implement automated CI/CD pipelines for smooth deployments.
Develop Infrastructure as Code (IaC) to automate cloud provisioning and scaling.
Serve as Subject Matter Expert (SME) for one or more supported applications.
Ensure system design, workflows, and processes are documented and compliant.
Work closely with developers, QA, product owners, security, and operations to apply DevOps best practices.
Deliver robust, secure, and reliable solutions; perform due diligence on third-party technical delivery.
Continuously build knowledge through hands-on learning, certifications, and projects.
Participate in Scrum meetings; provide timely updates to Team Lead or Scrum Master.
Use retrospectives and reviews to identify and implement improvements for timely, high-quality delivery.
Work well under pressure, resolving issues with minimal supervision.
Communicate effectively and maintain a strong client focus with solid interpersonal skills.
Maintain and update the Knowledge Base with technical issue resolutions and shared knowledge.
Key Relationships
Primary Development Manager
Development Team
Operations Support
QA Team
Architecture Team
Scrum Master
Product Owner
Business Experts
Role Requirements
Must Have:
Minimum 8 years as a Principal DevOps Engineer.
Strong experience in AWS cloud architecture and security best practices.
Hands-on experience with AWS services:
Database, API Management, ADAM Asset Studio, VPC, Compute, ECR, Lambda, Elasticsearch, Storage.
Linux OS experience with BASH scripting; Python is a plus.
IaC experience using Terraform, CloudFormation, CloudWatch, Ansible.
Containerization and orchestration expertise with Docker, Kubernetes.
Experience with ServiceNow, GitLab, Jira, Confluence, Kafka.
Proven experience in critical support environments.
Ability to drive process improvements and automation.
Strong problem-solving and communication skills.
Attention to detail and adaptability to rapid technical changes.
Understanding of the broader impact of changes and issues.
Degree in Computing, Computer Science, or related field.
Nice to Have:
Azure Cloud experience.
Support experience with C++ and Java applications.
AWS DevOps Engineer or similar certification.