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Lead Software Engineer
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CREQ235686 Requisition #
Role Responsibilities
Work with the product owner, team lead, architects, and global team to build world class solutions for customer needs.
Manage workload independently and promote an inclusive, open culture.
Design and implement automated CICD pipelines for seamless deployments.
Develop Infrastructure as Code (IaC) to automate cloud resource provisioning and scaling.
Act as SME for one or more supported applications.
Ensure system design, workflows, and processes are documented and compliant.
Collaborate with developers, QA, product owners, security, and operations to apply DevOps best practices.
Focus on quality and security while delivering robust, reliable solutions and conducting due diligence for third party technical delivery.
Proactively build knowledge of tools and technologies through hands-on learning, certifications, and projects.
Participate in Scrum meetings and provide timely updates to the Team Lead or Scrum Master.
Use retrospectives and reviews to identify improvements, enabling the team to deliver on time with high quality.
Work well under pressure, resolving issues with minimal supervision.
Communicate effectively and maintain a strong client focus with solid interpersonal skills.
Keep the Knowledge Base up to date with technical issue resolutions and shared team knowledge.

Key Relationships
Primary Development Manager, Development Team, Operations Support, QA, Architecture, Scrum Master, Product Owner, Business Experts.


Role Requirements
Must have

Minimum 8 years as Principal DevOps Engineer

Strong experience in AWS cloud architecture and security best practices

Hands on with AWS services: Database, API Management, ADAM Asset Studio, VPC, Compute, ECR, Lambda, Elasticsearch, Storage

Linux OS experience with BASH scripting (Python beneficial)

IaC experience Terraform, CloudFormation, CloudWatch, Ansible

Containerization/orchestration Docker, Kubernetes

Experience with ServiceNow, GitLab, Jira, Confluence, Kafka

Experience in critical support environments

Proven ability to drive process improvements and automation

Strong problem solving and communication skills

Attention to detail and ability to adapt to rapid technical changes

Understands broader impact of changes and issues

Degree in Computing, Computer Science, or related field

Nice to have

Azure Cloud experience

Support experience with C++ and Java applications

AWS DevOps Engineer or similar certification

Role Responsibilities

  • Collaborate with Product Owner, Team Lead, Architects, and global teams to develop world-class solutions for customer needs.

  • Independently manage workload and encourage an inclusive, open culture.

  • Design and implement automated CI/CD pipelines for efficient and seamless deployments.

  • Develop and maintain Infrastructure as Code (IaC) to automate cloud resource provisioning and scaling.

  • Act as a Subject Matter Expert (SME) for one or more supported applications.

  • Ensure all system designs, workflows, and processes are well-documented and compliant with standards.

  • Work closely with Developers, QA, Product Owners, Security, and Operations to apply DevOps best practices.

  • Deliver robust, secure, and reliable solutions with a strong focus on quality and compliance.

  • Conduct due diligence on third-party technical deliveries.

  • Continuously build expertise in tools and technologies through:

    • Hands-on experience

    • Certifications

    • Project work

  • Participate actively in Scrum meetings and provide regular updates to Team Lead or Scrum Master.

  • Leverage retrospectives and reviews to identify improvements and ensure on-time, high-quality delivery.

  • Perform well under pressure and resolve technical issues with minimal supervision.

  • Communicate effectively, maintaining a strong client focus and solid interpersonal relationships.

  • Keep the Knowledge Base current with technical issue resolutions and shared team learnings.

 

Key Relationships

  • Primary:

    • Development Manager

    • Development Team

    • Operations Support

    • QA Team

    • Architecture Team

    • Scrum Master

    • Product Owner

    • Business Experts

 

Role Requirements

Must Have:

  • 8+ years of experience as a Principal DevOps Engineer.

  • Strong experience in AWS cloud architecture and security best practices.

  • Hands-on experience with key AWS services, including:

    • Databases

    • API Management

    • ADAM Asset Studio

    • VPC

    • Compute

    • ECR

    • Lambda

    • Elasticsearch

    • Storage

  • Linux OS proficiency with BASH scripting (Python is a plus).

  • Expertise in Infrastructure as Code (IaC) using:

    • Terraform

    • CloudFormation

    • CloudWatch

    • Ansible

  • Strong experience with containerization and orchestration tools:

    • Docker

    • Kubernetes

  • Familiarity with DevOps and ITSM tools:

    • ServiceNow

    • GitLab

    • Jira

    • Confluence

    • Kafka

  • Experience working in critical support environments.

  • Proven track record in process improvement and automation initiatives.

  • Excellent problem-solving and communication skills.

  • Strong attention to detail and ability to adapt to rapidly changing technical environments.

  • Ability to assess and manage the broader impact of technical changes or issues.

  • Bachelor’s degree in Computing, Computer Science, or a related field.

 

Nice to Have:

  • Experience with Azure Cloud platforms.

  • Support experience with C++ and Java applications.

  • AWS DevOps Engineer or equivalent professional certification.

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