Test Manager

Key Responsibilities

Test Strategy and Planning

Define and implement overall test strategy, test plans, and quality assurance frameworks for insurance-related applications and systems
Collaborate with business analysts, developers, and product owners to understand requirements, acceptance criteria, and risk areas
Identify test objectives and determine appropriate test approaches manual vs automated

Test Management and Execution

Manage the end-to-end testing lifecycle including system testing, integration testing, regression testing, and UAT support
Lead test estimation, resource planning, and effort allocation across multiple projects
Ensure alignment with Agile, DevOps, or hybrid delivery models

Test Automation

Drive the adoption of test automation frameworks for web, API, and backend systems
Define automation strategy and select suitable tools such as Selenium, Cypress, Playwright, RestAssured, Cucumber, TestNG, Jenkins
Ensure automation is embedded into CI/CD pipelines
Monitor automation coverage, execution, and maintenance of test scripts

Quality Governance and Reporting

Establish and track QA metrics such as defect leakage, test coverage, execution rates
Conduct defect triage meetings and root cause analysis to improve quality processes
Prepare and present testing dashboards and reports to senior stakeholders

Team Leadership

Lead and mentor a team of test leads, automation engineers, and manual testers
Provide training, guidance, and performance feedback
Foster a culture of continuous improvement, innovation, and collaboration

Required Skills and Experience
Bachelors or Masters degree in Computer Science, Information Technology, or related field
10 plus years of total QA experience with 4 plus years in a Test Manager or Test Lead role
Strong hands-on automation experience using tools like Selenium, Cypress, Playwright or equivalent
Solid understanding of API testing using Postman, RestAssured and test data management
Proven experience in CI/CD environments such as Jenkins, GitLab, Azure DevOps
Domain expertise in insurance including life, health, or property and casualty systems such as policy administration, claims, underwriting, billing
Excellent knowledge of SDLC, STLC, Agile or Scrum, and DevOps methodologies
Strong analytical, problem-solving, and stakeholder management skills