| Lead and oversee the delivery management team. |
| Develop and implement delivery strategies and processes. |
| Ensure projects are delivered on time, within scope, and within budget. |
| Monitor and report on project progress and performance. |
| Collaborate with cross-functional teams to ensure successful project execution. |
| Identify and mitigate risks and issues related to delivery. |
| Drive continuous improvement in delivery processes and methodologies. |
| Build and maintain strong relationships with clients and stakeholders. |
| Develop and implement best practices and tools for delivery management. |
| Provide leadership and guidance to delivery team members. |
| Ensure compliance with company policies and industry standards. |
| Secondary: Manage resource allocation and capacity planning. |
| Conduct regular performance reviews and provide feedback to team members. |
| Develop and manage delivery budgets and financial plans. |
| Ensure high levels of client satisfaction and loyalty. |
| Stay updated on industry trends and best practices. |
| Foster a culture of collaboration and innovation within the delivery team. |
| Support business development efforts by providing delivery expertise. |
| Ensure effective communication and coordination across all project teams. |
| Lead change management initiatives related to delivery processes. |
| 15+ years of experience in delivery management or a related role. |
| Proven track record of managing large-scale delivery teams. |
| Strong leadership and team management skills. |
| Excellent project management and organizational skills. |
| Ability to work effectively with cross-functional teams. |
| Strong analytical and problem-solving skills. |
| Excellent communication and interpersonal skills. |
| Experience with delivery management tools and methodologies. |
| Ability to manage multiple projects simultaneously. |
| Strong client relationship management skills. |
| Experience in developing and implementing best practices. |
| Ability to drive continuous improvement initiatives. |
| Strong financial management and budgeting skills. |
| Knowledge of industry standards and regulations. |
| Ability to work in a fast-paced and dynamic environment. |
| Strong decision-making and strategic thinking skills. |
| Experience with risk management and mitigation. |
| Ability to lead change management initiatives. |
| Commitment to excellence and high-quality standards. |
| Role Min required criteria: |
| 30mn USD P&L & Team of around 400-500 (Little variance is ok as long as competencies required are matched) |
| Diverse skills |
| Combination of T1 and T2 experience is preferred of candidates who have grown in different environments |
| Banking BFSI is primary preferred to have GCC Captive experience as well |
