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Gather and validate business requirements for domestic & cross-border payments, receivables, mandates, payment investigations, and collections.
Define functional specifications for real-time payments, bulk payments, API-based disbursements, and ISO 20022 migrations.
Support design of liquidity modules (sweeps, pooling, virtual accounts, forecasting, intraday dashboards).
Map end-to-end payment flows including compliance (AML, sanctions), limits, fees/charges, reconciliation, and exception handling.