TSYS Support
TSYS Support
WorkMode :5 Days WFO
Work Location : Chennai / Hyderabad / Pune / Bangalore
Work Timing : 2 PM to 11 PM
Primary : TS2
Strong experience in TSYS TSY2 payment processing platforms
Hands-on experience with API integrations, file handling (SFTP/FTP), and batch job monitoring.
Good understanding of incident management tools (ServiceNow, Remedy, or Jira Service Desk).
Incident Management
Lead end-to-end incident resolution for platform issues across TSYS, APIs, file processing, and middleware components.
Vendor and Downstream Coordination
Engage and coordinate with third-party vendors (e.g., TSYS support, payment gateway providers, etc.) to resolve external dependencies.
Change and Release Management
Outage Management
Additional Skills
Dynatrace monitoring
Dynatrace dashboard
Power BI dashboard
TSYS Support
WorkMode :5 Days WFO
Work Location : Chennai / Hyderabad / Pune / Bangalore
Work Timing : 2 PM to 11 PM
Primary : TS2
Strong experience in TSYS TSY2 payment processing platforms
Hands-on experience with API integrations, file handling (SFTP/FTP), and batch job monitoring.
Good understanding of incident management tools (ServiceNow, Remedy, or Jira Service Desk).
Incident Management
Lead end-to-end incident resolution for platform issues across TSYS, APIs, file processing, and middleware components.
Vendor and Downstream Coordination
Engage and coordinate with third-party vendors (e.g., TSYS support, payment gateway providers, etc.) to resolve external dependencies.
Change and Release Management
Outage Management
Additional Skills
Dynatrace monitoring
Dynatrace dashboard
Power BI dashboard