Telco Sr. Business Analyst

P2
C1
TSTS
We are seeking an experienced BFS Consultant with good expertise in Merchant Services, specifically in pricing and billing transformation programs. The ideal candidate will have solid experience working as a Business Analyst in banking domain engagements, particularly in leadto deal areas. This role is focused on designing and supporting scalable, rules based pricing and billing solutions using industry leading tools and frameworks. The consultant will work in Agile environments, engaging closely with cross functional business and technology teams to deliver impactful transformation programs.
Key Responsibilities
Act as a Business Analyst Subject Matter Expert SME in pricing, billing, and fee management programs within Merchant Services.
Gather and document business requirements related to product pricing, relationship pricing, billing structures, fee waivers, discounts, and revenue recognition.
Develop BRDs, functional specifications, pricing models, and user stories aligned with Agile delivery practices.
Manage and prioritize product backlogs, support sprint planning, and collaborate with technology teams using JIRA and Confluence.
Partner with product owners, finance, risk, and operations teams to define flexible and scalable pricing billing models.
Contribute to pricing platform projects, including integration with CRM, ERP, and downstream billing systems.
Track industry trends in tiered, subscription, usage based, and dynamic pricing models, as well as fee optimization strategies.
Support business development efforts including client presentations, proposals, and RFP responses for pricing transformation initiatives.
Mandatory Skills, Qualifications and Experience
Experience as a Business Analyst in banking domain engagements, preferably in lead to deal areas.
Hands on expertise in Merchant Services, with strong experience in pricing and billing transformations.
Hands-on experience with pricing billing platforms such as SunTec Xelerate, Zafin, Brilliance Financials, or CSG.
Strong documentation and modeling skills including user stories, BRDs, and pricing models.
Proficiency in Agile methodologies, including backlog management and sprint planning using JIRA and Confluence.
Knowledge of system integration between pricing platforms and CRM ERP systems.
Excellent analytical, problem solving, and client communication skills.
Bachelors degree in Business, Finance, Computer Science, or a related field.
5 10 years of experience in banking or financial services consulting, with a focus on pricing and billing systems.
Proven experience supporting large scale transformation programs in Merchant Services.