Solution Designer

Skill Classification: BSS (BRM) + Revenue Management + Customer Experience Analytics
Mapped Demand: Charter
Experience: 12+ years, 2–3 full lifecycle programs
Certifications Required: TMF Frameworx, ODA, TOGAF
Certifications Advantageous: Amdocs / CSG / Netcracker
Key Responsibilities:

Lead C-level monetization workshops

Translate KPIs into BRM/rating configurations

Define CX-aligned billing journeys

Drive revenue analytics roadmap

Support product onboarding monetization design

Facilitate UAT and governance tracking

Domain Skills:

BRM architecture (rating, charging, mediation)

Revenue assurance & reconciliation

Integration with CRM & Order Management

AI / Data Skills:

Revenue KPI governance

Monetization benchmarking

AI/ML for churn & upsell

Real-time billing analytics