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📁
Lead Software Engineer
📅
CREQ250499 Requisition #

Enterprise Data Architecture & Modeling

  • Design and maintain scalable Snowflake data models supporting CRM, Customer360, churn prediction, revenue analytics, and operational intelligence
  • Own the data dictionary, metadata management, and documentation standards
  • Ensure consistent dimensional modeling (fact/dimension tables) for revenue, customer lifecycle, and engagement tracking

Data Pipeline & Workflow Engineering

  • Build and maintain efficient ELT/ETL pipelines and transformations within Snowflake
  • Develop and optimize workflows to ensure efficient data processing and integration across Salesforce, CPQ, billing, ERP, support platforms, product telemetry, and other enterprise systems
  • Lead efforts to automate data workflows, reducing manual intervention and improving operational efficiency
  • Harmonize structured and semi-structured data sources into unified, analytics-ready datasets

Customer360 & Churn Analytics Enablement

  • Enable downstream analytics, dashboards, AI models, and churn prediction frameworks
  • Design unified customer-level views combining sales, revenue, support, and product usage data
  • Support retention, expansion, and lifecycle performance analytics

Data Quality, Governance & Reliability

  • Ensure data quality and integrity by implementing robust validation, monitoring, and anomaly detection processes
  • Oversee deployment and maintenance of data solutions ensuring minimal downtime and high reliability
  • Conduct regular assessments of existing data systems to identify improvement opportunities and implement upgrades
  • Establish data governance best practices, access controls, and auditing frameworks

     

Enterprise Data Architecture & Modeling

  • Design and maintain scalable Snowflake data models supporting CRM, Customer360, churn prediction, revenue analytics, and operational intelligence
  • Own the data dictionary, metadata management, and documentation standards
  • Ensure consistent dimensional modeling (fact/dimension tables) for revenue, customer lifecycle, and engagement tracking

Data Pipeline & Workflow Engineering

  • Build and maintain efficient ELT/ETL pipelines and transformations within Snowflake
  • Develop and optimize workflows to ensure efficient data processing and integration across Salesforce, CPQ, billing, ERP, support platforms, product telemetry, and other enterprise systems
  • Lead efforts to automate data workflows, reducing manual intervention and improving operational efficiency
  • Harmonize structured and semi-structured data sources into unified, analytics-ready datasets

Customer360 & Churn Analytics Enablement

  • Enable downstream analytics, dashboards, AI models, and churn prediction frameworks
  • Design unified customer-level views combining sales, revenue, support, and product usage data
  • Support retention, expansion, and lifecycle performance analytics

Data Quality, Governance & Reliability

  • Ensure data quality and integrity by implementing robust validation, monitoring, and anomaly detection processes
  • Oversee deployment and maintenance of data solutions ensuring minimal downtime and high reliability
  • Conduct regular assessments of existing data systems to identify improvement opportunities and implement upgrades
  • Establish data governance best practices, access controls, and auditing frameworks

     

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