Servicenow Developer
P1C3STS• Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement.
• Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching.
• Understand the requirement for the enhancement and work on the enhancement and fixes for ServiceNow ITSM platform.
• Client communication for providing the status updates on enhancement stories, defects and incident tickets.
• Resolution of client-reported incidents in a timely and efficient manner.
3+ years of experience in ServiceNow ITSM, in a Telecom environment or similar technology-led industry.
• Prier experience and understanding on ServiceNow development and integrations for ITSM module.
• Experience with ServiceNow issues analysis and fixing for ITSM modules.
• Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement.
• Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching.
• Collaborate with cross-functional teams and stakeholders to integrate ServiceNow into overall project and support strategies.
• Demonstrate a flexible and adaptive approach to accommodate changing business needs.
• Resolution of client-reported incidents in a timely and efficient manner.
• Develop and update UI policies, business rules, and workflows.
• Tune ServiceNow applications for performance and usability.
• Experience in Java Scripting within ServiceNow platform
• Excellent in communication and experience liaising with multi stakeholder environment is a plus
• Stay updated on ServiceNow features and functionalities, ServiceNow best practices and new technologies.
Job Description:
• Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement.
• Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching.
• Understand the requirement for the enhancement and work on the enhancement and fixes for ServiceNow ITSM platform.
• Client communication for providing the status updates on enhancement stories, defects and incident tickets.
• Resolution of client-reported incidents in a timely and efficient manner.
3+ years of experience in ServiceNow ITSM, in a Telecom environment or similar technology-led industry.
• Prier experience and understanding on ServiceNow development and integrations for ITSM module.
• Experience with ServiceNow issues analysis and fixing for ITSM modules.
• Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement.
• Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching.
• Collaborate with cross-functional teams and stakeholders to integrate ServiceNow into overall project and support strategies.
• Demonstrate a flexible and adaptive approach to accommodate changing business needs.
• Resolution of client-reported incidents in a timely and efficient manner.
• Develop and update UI policies, business rules, and workflows.
• Tune ServiceNow applications for performance and usability.
• Experience in Java Scripting within ServiceNow platform
• Excellent in communication and experience liaising with multi stakeholder environment is a plus
• Stay updated on ServiceNow features and functionalities, ServiceNow best practices and new technologies.