ServiceNow

P3-C3-STS

Job Description:

Position Duties/Responsibilities

Supports the efforts within application development, maintenance and support

Build solutions that comply with company software quality assurance/ quality control and software engineering standards

Develops professional work knowledge and abilities through the application of standard information systems methodology, techniques, procedures and criteria

Interacting and working with globally distributed teams and customers. Understanding and analyzing client requirements and propose technical solutions for the requirements

Codes and debugs software applications in accordance with Bechtel's Software Development Methodology Framework, Enterprise and Application architecture, and the Software Development Standards

Analyzes, maintains and implements (including performance tuning) existing software applications and develops programming specifications from business requirements.

Creates and maintain architecture document, design specification, test plans for the applications

Promotes automation, standardization, best practices and code reuse for the application development

Mentor junior team members and work with them to resolve technical issues

Code and artifacts reviews

Protects operations by keeping information confidential. 

Basic Skills/Qualifications

Masters/Bachelors degree in Computer Science, Computer Engineering (MCA/BCA/BE)

Experience in working on Service Now implementation is desirable

Experience on Data formats like JSON and XML

Good knowledge of JavaScript, JQuery, HTML and CSS

Strong Object Oriented concepts

Deep understanding and practical experience on implementing best practices for technical design and development

Good written and verbal communication skills

Agility and quick learner

Understanding of the Software development lifecycle

Good Analytical and problem solving skills

Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities

Knowledge of administration of a Service Now instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, client scripts, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions.

Experience in scripting / designing (Business Rules, UI Pages, UI Macros, workflows, UI actions UI policies, ACLs, dictionary, catalog items)

Web Services Integration (SOAP,REST, and JSON)

Experience implementing Service Catalog, CMS, MID Server

Candidates will demonstrate skills in areas for the development, administration, documentation and technical support of the Service Now platform

Understanding of ITIL.

Desired Skills

Agile/Scrum methodology

Development Life Cycle (SDLC) processes including customer requirement analysis and system design

Good Understanding of architectural patterns, design patterns and frameworks (e.g. MVC)

Writing complex stored procedures, triggers and complex queries using SQL Server and Oracle