ServiceNow
ServiceNow Service Portal Developer JD
The ServiceNow Developer role is responsible for configuring and developing capabilities within the ServiceNow platform
Develop and maintain ServiceNow applications and modules
Create and customize Service Portals utilizing AngularJS and ServiceNow widgets
Collaborate with stakeholders to gather, analyze, and document system requirements
Implement and configure various ITIL processes in ServiceNow modules
Design and implement REST and SOAP APIs for integration with external applications
Perform thorough testing of applications, troubleshooting and debugging as necessary
Develop and maintain technical documentation for development processes
Ensure compliance with security and data protection standards
Provide support for application users and troubleshoot issues as they arise
Participate in deployments and continual service improvement initiatives
Work with user experience designers to adopt UI/UX best practices
Develop and implement training materials for end-users and administrators
Stay updated with ServiceNow releases and new features
Participate in Agile development methodology practices
Minimum of 4+ years ServiceNow development experience, including experience with the Service Catalog module and creating custom applications with Create Now
Experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists)
Experience coding in Jelly and Angular
Minimum of 2+ years Service Portal development experience
Minimum of 4+ years general ServiceNow development experience
Ability to implement moderate to complex level security using Access Control Lists and Business Rules