Senior QA Automation Lead

p1c3tsts35 to 8 years of total QA experience with a strong focus on functional Automation testing.
* Minimum 3+ years of experience inLeading QA activities including test planning, execution, and reporting.
* Proven experience in Functional Test Automation, with a focus on designing robust test strategies and frameworks.
* Exposure to test management and defect tracking tools like JIRA, Octane or similar.                            
*  Strong QA automation experience  (using tools like Selenium, TestNG, Cuccumber frameworketc.)
* Understanding of self-healing test automation techniques.)Test Planning & StrategyDefect Management & Root Cause AnalysisAgile Testing MethodologyAutomation Frameworks: Selenium, TestNG, or similar
* Experience as testing engineer with emphasis on IVR, telecommunications domain (with CTI,Agent  functionalities ) in contact center spaceMust have previous IVR testing experience, like IVR application familiarity (speech & DTMF systems)
* Prior experience with using Cyara tool and creating test cases in Cyara
* Basic understanding of AI-driven quality assurance approaches.
* Methodical and systematic approach to testingExperience with REST API automation tools such as RestAssured or Postman.Familiarity with CI/CD tools such as Jenkins and GitHub Actions.
* Test Management Tools: JIRA, TestRail, Octane.Version Control: Git, Bitbucket
* CI/CD Integration: Jenkins, AWS DevOps (basic understanding preferred)
  Strong communication and collaboration skills to work effectively with business and technical stakeholders.
* Experience in performance testing tools (e.g., JMeter, LoadRunner)Exposure to API testing tools (Postman, SoapUI, or REST Assured)Understanding of DevOps and QAOps practicesExperience with cloud platforms (AWS, Azure) for test environmentsISTQB or equivalent QA certificatioStrong analytical and problem-solving skills