Minimum 8 plus years of experience of ServiceNow development and configuration in HRSD module and Scoped application, with a SNOW partner. More than eight plus years of technology experience supporting a complex application with integration points across other systems. Experience with complex integrations both Rest API and batch file feed based integration via mid-servers is a must. Basic Knowledge of Virtual agent, NLU. Knowledge of agent workspace, Advanced work assignment, application upgrades is required. Experience with JavaScript, JSON, Java and API programming is required. Experience with SSO and mutual authentication based security is a plus. Experience with SQL, NoSQL, or Relational Database development desired. Experience with test driven development, agile practices, and tools desired. Knowledge of all phases of system development lifecycle, including production support. Strong analytical skills, interpretive and evaluative skills. Strong organizational skills across multiple threads of work streams. Outstanding documentation, presentation, and interpersonal skills. Creative and resourceful approach to the business and an ability to think and deliver creative value-added solutions to clients. Must be service-oriented, team player, work independently. Must be able to work flexible hours, including support on release weekend
