Salesforce Specialist

Role: Architect

Skill: Salesforce Specialist

Experience : 10-13 Years

·       10+ years of experience as a Salesforce Specialist, consultant will be responsible for providing functional expertise covering all requirements during the Salesforce program lifecycles (Discovery, Design, Development, Configuration, Testing, Quality Assurance, Go Live, and post Go Live Support).

·       He will be required to work with stakeholders to define requirements, customize the platform, and enable the users to get the most out of Salesforce. You will automate complex business processes, create reports and dashboards, and train users on Salesforce as well as customizing applications on the platform by using programmatic and declarative skills.

·       Some of the key responsibilities would include the below,

ü  Participate in scope definition and requirements gathering and ensuring that information provided to the project team is up to date and accurate.

ü  Manage new user set-ups and deactivation, including transferring ownerships of accounts/contracts/opportunities.

ü  Carrying out configuration of the applications and enhancements and providing support to resolve configuration defects.

ü  Manage data integrity across systems, provide guidance on reports and dashboards and provide system and application management knowledge.

ü  Defining and monitoring compliance with code check-in, backup/recovery, versioning processes and supporting integrations between Salesforce and other applications.

ü  Creating Salesforce training material on Account, Contracts, Opportunities, Leads, case management, Activities, Reports and dashboards, and supporting the train the trainer initiative led by the Salesforce Product Manager.

Qualifications:

·       Relevant college or University qualification to minimum of Bachelor’s Degree.

·       Minimum of 4 years of job related experience in providing functional expertise covering all requirements during the Salesforce program lifecycles.

·       Expertise in reports and analysis of complex customer and/or commercial data.

·       Expert skills in data extraction, transformation and visual analytics.

·       Experience in account/portfolio/client management.

·       Ability to make commercial decisions that impact positively on both short and long term bottom line results, and drive unnecessary cost out.

About Virtusa

Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.

Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and Financial Services, Travel, Telecom and Enterprises firms in the region. We have partnered with our clients to win awards from Gartner, IDC, WfMC and other analyst for the work that we have delivered to our clients in the region.

Why would you not like to be part of this exciting and award winning team? Don’t listen to us, listen to our customers

(https://www.youtube.com/watch?v=JrDNtTLKkPc; & https://www.youtube.com/watch?v=MhzhZt1GJvM)

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000+ people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.