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Senior Systems Engineering Manager (Level: Associate Director)
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CREQ226690 Requisition #
Program & Delivery Management
Lead the end-to-end delivery of multiple concurrent projects/programs within the
healthcare domain, including fixed-bid and time-and-material engagements.
Ensure delivery excellence by tracking scope, budget, quality, risk, and schedule adherence.
Define delivery governance models, escalation paths, and performance KPIs.
Proactively identify and mitigate risks, and ensure corrective actions are implemented as
needed

Client & Stakeholder Engagement
Develop a deep understanding of the clients business, technology landscape, and
organizational priorities.
Serve as the primary point of contact for client delivery leadership, driving ongoing
alignment, satisfaction, and relationship growth.
Support commercial and pre-sales teams in proposal development, effort estimation, and
client presentations.

Must-Have
12+ years of overall experience, with at least 5 years in delivery/program management roles
managing large scale, multi-vendor IT programs.
Strong technical understanding of enterprise platforms, application development, cloud
(AWS/Azure), DevOps, and modern delivery methodologies (Agile, SAFe, Waterfall).
Proven experience managing fixed-bid engagements, including contractual, financial, and
scope management responsibilities.
Prior experience working in or with healthcare clients familiarity with clinical systems,
regulatory frameworks (e.g., HIPAA), and healthcare workflows is strongly preferred.
Demonstrated success in client-facing roles, with ability to build strong stakeholder
relationships and influence senior executives.
Nice-to-Have
Experience in driving digital transformation, data analytics, or health-tech innovation
programs.
Knowledge of PMP, PRINCE2, or equivalent certifications.
Experience with tools like JIRA, ServiceNow, MS Project, Confluence, and standard
project/delivery dashboard

Program & Delivery Management
Lead the end-to-end delivery of multiple concurrent projects/programs within the 
healthcare domain, including fixed-bid and time-and-material engagements.
Ensure delivery excellence by tracking scope, budget, quality, risk, and schedule adherence.
Define delivery governance models, escalation paths, and performance KPIs.
Proactively identify and mitigate risks, and ensure corrective actions are implemented as 
needed

Client & Stakeholder Engagement
Develop a deep understanding of the clients business, technology landscape, and 
organizational priorities.
Serve as the primary point of contact for client delivery leadership, driving ongoing 
alignment, satisfaction, and relationship growth.
Support commercial and pre-sales teams in proposal development, effort estimation, and 
client presentations.

Must-Have
12+ years of overall experience, with at least 5 years in delivery/program management roles 
managing large scale, multi-vendor IT programs.
Strong technical understanding of enterprise platforms, application development, cloud 
(AWS/Azure), DevOps, and modern delivery methodologies (Agile, SAFe, Waterfall).
Proven experience managing fixed-bid engagements, including contractual, financial, and 
scope management responsibilities.
Prior experience working in or with healthcare clients familiarity with clinical systems, 
regulatory frameworks (e.g., HIPAA), and healthcare workflows is strongly preferred.
Demonstrated success in client-facing roles, with ability to build strong stakeholder 
relationships and influence senior executives.
Nice-to-Have
Experience in driving digital transformation, data analytics, or health-tech innovation 
programs.
Knowledge of PMP, PRINCE2, or equivalent certifications.
Experience with tools like JIRA, ServiceNow, MS Project, Confluence, and standard 
project/delivery dashboard