Progress 4GL

 Resource should be available in Hybrid-EST Shift (2:30 pm to 11:30 pm IST)
• Resource should be proficient in Progress 4GL 
•Strong database concepts; Knowledge of ADM2
•Strong problem solving skills related to database queries
•Strong troubleshooting and debugging of application capabilities
•Knowledge of SQL & AppServers
• Familiar with various design and architectural patterns 
• Design, build, and maintain efficient, reusable, and reliable code
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to mitigate and address issues
• Help maintain code quality, organization, and automation
Roles& Responsibilities
•    Work closely with team members to ensure high-priority problems are handled between team members, minimizing downtime and inefficiencies for end users.
•    Document trouble shooting and problem resolution steps where necessary.
•    Identifying incidents to root cause, providing immediate work arounds and solving underlying problems
•    Debugging application and implementing code fixes
•    Resolving the help desk tickets on a daily basis
•    Trouble shooting production incidents requiring detailed analysis of issues in web and desktop applications, batch jobs and databases.