Pega Customer Service and Pega Customer Decisioning Hub Pega SSA JD Must Have 3 plus years as a practicing SSA for multiple accounts 5 plus Years of total Pega Experience Certified SSA Strong Stakeholder Management 1 plus Years of Work experience in International Markets such as Australia, Europe or the US DevOps and Agile Experience. Good to Have Working Knowledge on Pega Robotics, API Standards, Enterprise Security Protocols, Performance Monitoring and improvement Experience on PEGA upgrades, application migration and DB migration Good Knowledge on all rule types UI, Flows, Flow Actions, Harness, Integration, Agents and Activities Minimum experience on using debugging tools like Tracer, Clipboard, SMA and Live UI Possess good understanding on the rules management and associated tools such as export and import tools, skimming and bulk processing tools Good knowledge of SQL using Oracle Actively collaborate with other teams to solve cross functional challenges Actively participate in the requirements, design and construction phases to lead to success
