Network Engineer
| Monitor network devices and links (LAN/WAN/Wi-Fi) Handle L1 incidents and service requests via ITSM tools Perform basic configuration changes under guidance Check interface status, errors, and bandwidth utilization Perform basic troubleshooting (ping, traceroute) Support VPN connectivity issues (basic) Maintain shift handover and documentation Follow SOPs and escalation procedures Technical Skills Networking fundamentals (OSI/TCP-IP) Basic routing and switching concepts Exposure to Cisco/Juniper devices Basic firewall and VPN awareness Network monitoring tools (SolarWinds, Nagios) ITSM tools Experience 0–2 years |