Licensing Analyst (ITAM)

Qualifications 

• Proven experience in a customer-facing IT support role.

• Strong knowledge of Windows and macOS operating systems.

• Familiarity with common software applications and troubleshooting processes.

• Basic understanding of networking and IT infrastructure.

• Excellent problem-solving and communication skills.

• Ability to work both independently and collaboratively within a team.

• Strong organizational skills and attention to detail.

• Relevant IT certifications (e.g., CompTIA A+, ITIL) are an advantage.

• Experience in the insurance industry.

• Understanding of automation technologies.

• Preferably educated to degree level.

• Holding relevant certifications (e.g., ITIL, Azure, Microsoft) is advantageous but not essential