Executive - Business process transformation
🔍 Sri Lanka
New
We are seeking a driven and detail-oriented professional experience in Change Management or Process Transformation. This role will partner cross-functionally with business leaders, project managers, and subject matter experts to deliver measurable outcomes. The ideal candidate should possess strong English communication skills, a passion for improving user experience, and the ability to develop engaging content that drives user adoption. Experience in measuring campaign effectiveness and collaborating on dashboard development is essential.
- 2+ years of experience in change management, process improvement, or user enablement
- Strong written and verbal English communication skills
- Proven experience in content writing, user education, and campaign communication
- Ability to analyze data, measure campaign success, and derive actionable insights.
- Experience working with teams to define and visualize metrics via dashboards (e.g., in Sheets or Power BI)
- Detail-oriented with a user-first mindset and the ability to simplify complex processes.
- Experience with GWS will be preferred.
- Degree/Professional qualification in the field of Marketing, Business management or any relevant field.