DevOps Lead

Design, implement, and maintain solutions within our internal platform, ensuring seamless experience and optimal performance
Develop automation scripts to streamline deployment and management processes
Manage and provision infrastructure as code, ensuring consistency and efficiency across our platform
Collaborate with cross-functional teams to identify areas for improvement, drive innovation and implement self-service capabilities, enhancing overall customer experience
Provide expert-level support to key customers, addressing technical issues, and ensuring prompt resolution
Take strong ownership of the platform, including troubleshooting, resolving issues, and driving improvements to increase reliability, availability, and performance
Competencies
Strong problem-solving skills, with the ability to analyze complex technical issues and develop creative, modern solutions
Exceptional sense of ownership and accountability, focus on driving continuous improvement and innovation
Excellent communication and collaboration skills, experience working with cross-functional teams and stakeholders
Customer-centric approach, strong focus on delivering exceptional support and service
Strong attention to detail, with a commitment to delivering high-quality results and meeting deadlines
Resilient and adaptable, willing to learn and grow in a rapidly evolving technical landscape
Education and Skills Requirements:
Proven experience in platform engineering / DevOps
Strong understanding of and hands-on experience with cloud computing concepts, containerization, and orchestration with technologies like Kubernetes, Azure and Ansible
Knowledge of .NET and/or Java ecosystem
Familiarity with Terraform and infrastructure as a code principles
Proficiency in scripting languages such as PowerShell, Bash, or Python
Experience working with CD using tools like Jenkins, Octopus Deploy
Prior experience as an IT Service Owner/ Application Responsible is highly desirable
Experience working in Agile development methodologies