Delivery Head
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- CREQ222055 Requisition #
- 📅
- 1 day ago Post Date
- 15-20+ years of experience in technical program delivery and digital transformation initiatives.
- The ideal candidate will have a proven track record of working with global clients, teams, and stakeholders, with exposure to US and European clients.
- This role will be responsible for managing multiple large programs simultaneously, ensuring that the portfolio's financial performance aligns with business goals.
- As the primary point of contact for global clients, the Account Manager will be responsible for managing customer communication and escalations.
- Collaboration with Leaders, project teams, and other internal stakeholders will be essential in delivering customer business outcomes.
- This role will also be responsible for driving SLAs, KPIs, and metrics to monitor and improve delivery performance, as well as leading governance calls, program reviews, and issue resolution.
- The ideal candidate will have experience in stakeholder management at senior levels and will be responsible for leading, mentoring, and growing a high-performing delivery team.
- The successful candidate will foster a culture of accountability, innovation, and customer-centricity.
- 15-20+ years of experience in technical program delivery and digital transformation initiatives.
- The ideal candidate will have a proven track record of working with global clients, teams, and stakeholders, with exposure to US and European clients.
- This role will be responsible for managing multiple large programs simultaneously, ensuring that the portfolio's financial performance aligns with business goals.
- As the primary point of contact for global clients, the Account Manager will be responsible for managing customer communication and escalations.
- Collaboration with Leaders, project teams, and other internal stakeholders will be essential in delivering customer business outcomes.
- This role will also be responsible for driving SLAs, KPIs, and metrics to monitor and improve delivery performance, as well as leading governance calls, program reviews, and issue resolution.
- The ideal candidate will have experience in stakeholder management at senior levels and will be responsible for leading, mentoring, and growing a high-performing delivery team.
- The successful candidate will foster a culture of accountability, innovation, and customer-centricity.