Consultant - IT
We’re looking for a dynamic individual with a strong technical foundation and the right attitude to deliver outstanding IT Operations support. The profile will get the exposure to a diverse range of enterprise-level platforms and technologies, Work in an environment governed by ITIL best practices and ISO 22301 standards. Be a part of a world-class, global IT organization. Opportunities for continuous learning and skill development. Hands-on experience in enterprise systems, monitoring tools, and infrastructure services. Collaboration with cross-functional teams and international stakeholders.
Required Qualifications & Skills:
- A degree in Management of Information Systems, Information Technology, or an equivalent qualification from a recognized university
- Minimum of 2 years’ experience in a similar role within IT operations or infrastructure support.
- Strong ability to collaborate with cross-functional teams and external vendors.
- Sound knowledge of enterprise IT systems, services, and commonly used tools.
- Excellent troubleshooting, analytical, and problem-solving skills.
- Knowledge of ITIL practices and ISO standards (especially ISO 27001, ISO 22301) is an advantage.
- Strong attention to detail, ability to prioritize tasks, and meet deadlines in a fast-paced environment.
- Effective communication skills, both verbal and written, with a professional and enthusiastic attitude.
- Ability to adapt to new technologies and support a 24/7 operational environment (if required).
- Certifications such as ITIL, Microsoft or similar are a plus.