Consultant

We are looking for a mid-level engineer for the same:

•            Provide mid-level technical support (L2) for applications primarily built using Java with basic front-end technologies.

•            Investigate and resolve application, performance, and integration issues through systematic troubleshooting.

•            Analyze and debug issues related to REST APIs and gRPC-based microservices communication.

•            Perform log analysis, root cause identification, and recommend preventive measures.

•            Collaborate with development, QA, and infrastructure teams to resolve complex issues efficiently.

•            Manage incidents, change requests, and problem tickets while meeting defined SLAs.

•            Support deployments, configuration changes, and environment-related troubleshooting.

•            Maintain clear documentation and contribute to process and system improvements.