Client Service Desk

We are seeking a highly motivated candidate to join the EES (Electronic Execution Services) team, supporting Citi's Futures, Clearing and FXPB (FCX) businesses globally.

The purpose of this role will be to provide the first line of support to both external & internal customers on Citi's Futures trading platforms, onboard clients on e-trading platforms, perform trading related maintenance activities, and liaise with the business and technology groups in managing the customer experience and relationship Successful candidates will join the global EES team working alongside respective sales groups to provide a high-level service across internal and external applications. The candidate will also be focused on driving forward key efficiency initiatives towards customer onboarding experienceThe FCX business operates on a global 24-hour basis covering trading centers in Asia Pacific, Europe and North America. The candidate will work closely with colleagues in other regions to ensure the successful operation as a global function.