Business Systems Analyst

Location: Toronto, ON

Years of Experience: 14 years

Job Summary: We are seeking a highly experienced Business Systems Analyst to join our onshore team in Toronto. This role is central to bridging business needs with technology solutions, ensuring that requirements are clearly defined, documented, and translated into actionable outcomes. The BSA will work closely with stakeholders, delivery teams, and leadership to drive clarity, alignment, and efficiency across enterprise initiatives.

Responsibilities:

• Collaborate with business stakeholders to gather, analyze, and document requirements.
• Translate business needs into functional specifications and system designs.
• Facilitate workshops, interviews, and requirement gathering sessions to ensure alignment.
• Support project managers and delivery leads with scope definition and prioritization.
• Partner with technical teams to validate feasibility and ensure accurate implementation.
• Maintain traceability of requirements throughout the project lifecycle.
• Assist in testing and validation to confirm solutions meet business objectives.
• Provide clear documentation and reporting for stakeholders and leadership.
• Identify gaps, risks, and opportunities for process improvement.
• Ensure compliance with organizational standards and regulatory requirements.

Mandatory Skills:

• Business Analysis
• Requirement Gathering
• Documentation
• Traceability
• Stakeholder Management
• Functional Specification
• Process Mapping

Preferred Skills:

• QA Testing Awareness
• Data ETL Understanding
• Cloud Platform Familiarity
• Communication Practices
• Process Optimization

Qualifications: Bachelor's degree in a related field or equivalent experience. Proven track record of successful business analysis in a corporate environment.