Technical or Business Degree to validate the experience Strong communication skills are more critical than deep technical expertise. Techno functional experience Overall BA experience in the range of 6 to 7 years Independently to create the SOPs, Business Process, knowledge documents and other related documents that can help standardize the processes and establish the standards within the defined scope of work. Initiate, sustain and successfully accomplish process improvement activities within the defined scope of work. Display a solid understanding of business processes and align the activities to Enterprise standards/approach. Must be analytical, focused and should be able to independently handle work with minimum supervision. Good written and verbal skills, fluent English. Good collaborator management and coordination skills, and willing to take up ownership of different pieces of work within the scope of work defined. Desirable Qualifications: Sinequa, Content data management and access controls Experience of working with JIRA and any content management system