Business Analyst

·       Work as a Business Analyst/SME on pricing, billing, and fee management transformation programs for merchant services.

·       Gather and document business requirements related to product pricing, relationship pricing, billing structures, fee waivers, discounts, and revenue recognition.

·       Prepare business requirement documents (BRD), functional specifications, pricing models, and user stories to support agile delivery frameworks.

·       Manage product backlogs, support sprint planning, and collaborate closely with technology teams using JIRA, Confluence, and Azure DevOps (ADO).

·       Work with business product owners, finance, risk, and operations teams to design flexible, rules-driven, and scalable pricing and billing solutions.

·       Contribute to practice development through creation of pricing accelerators, templates, and white papers, and represent Virtusa in pricing and billing forums.

·       Help prepare client demos, proposals, and RFP responses focused on downstream pricing implementation and modernization opportunities.

·       Maintain understanding of industry standards and trends across billing models (tiered, usage-based, subscription), fee optimization strategies, and dynamic pricing techniques.

·       Support pricing platform projects including requirements mapping, configuration, integration with CRM/LOS/ERP systems, and downstream billing workflows.

·       Experience with major pricing and billing solutions (e.g., SunTec Xelerate, Zafin, Brilliance Financials, CSG) is a strong plus.