Key Responsibilities:Business Analysis: Analyze insurance business processes and identify areas for improvement. Collaborate with stakeholders to gather, document and validate business requirements and translate them into technical specifications.Requirement Gathering: Conduct detailed meetings with business users to understand functional requirements and ensure alignment with business objectives.Knowledge of underwriting, claims, policy administration or actuarial processes.Stakeholder Management: Work closely with internal teams, product owners, IT and third party vendors to ensure successful implementation and delivery of insurance solutions.Data Analysis & Reporting: Utilize data analytics tools to generate reports, dashboards and metrics to support business decision-making and performance tracking.Project Management Support: Assist in the management of insurance related projects, ensuring that timelines, budget and scope are adhered to.Compliance & Regulations: Ensure that all solutions and processes are compliant with insurance regulations and industry best practices.Testing & Quality Assurance: Assist in the development of test plans and participate in user acceptance testing (UAT) to ensure the quality of deliverables.Training & Support: Provide training to business users and support in the adoption of new processes and systems.Continuous Improvement: Continuously monitor and analyze business processes and suggest improvements to enhance productivity, reduce costs and optimize the overall business operation.Required Skills and Qualifications:Experience: 5 to 6 years of experience in business analysis with a focus on the insurance industry (life, health, property & casualty).Insurance Knowledge: Strong understanding of insurance products, processes, regulations and technology solutions.Analytical Skills;Ability to analyze large data sets, identify trends and provide actionable insights.Communication Skills :Excellent verbal and written communication skills to engage with stakeholders at all levels.Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with business analysis tools (e.g., JIRA, Confluence).Process Documentation:Experience in creating business requirement documents (BRDs), functional specification documents (FSDs), and process flows.Problem Solving:Strong problem solving and critical thinking abilities to address challenges in a timely and efficient manner.Certifications:Certification in Business Analysis (CBAP, CCBA) or insurance specific certifications (e.g., CPCU, LOMA) is a plus.Education:Bachelors degree in business administration, Finance, Insurance or related field. Masters degree is a plus.
