AS400 Developer

Responsibilities

• Provide 24x7 on-desk operational support for IBM i (AS/400) environments across global regions.
   
• Perform proactive system health monitoring and support for:
   
• Batch jobs and job queues
   
• Message queues
   
• Backup and recovery processes
   
• Plan, coordinate, and execute critical business operations, including:
   
• End-of-day (EOD) processes
   
• Weekly, monthly, and quarterly cycles
   
• Fiscal year-end activities
   
• Take ownership of incident identification, troubleshooting, and resolution, ensuring minimal impact on business operations.
   
• Actively contribute to Major Incident Management (MIM) by providing technical expertise, impact assessment, and resolution guidance.
   
• Support production deployments and collaborate closely with development teams to ensure smooth releases.
   
• Execute and support cross-region data transfer activities between AS/400 environments.
   
• Handle business-critical service requests, including generation of reports (e.g., fraud reports) and other operational deliverables.
   
• Perform ad-hoc operational activities based on business and stakeholder requirements.
   
• Ensure backup integrity, restoration readiness, and participate in recovery operations when required.
   
• Maintain and continuously improve runbooks, SOPs, and operational documentation to ensure consistency and audit compliance.
   
• Drive automation and process optimization initiatives to improve operational efficiency and reduce manual effort.
   
• Collaborate effectively with global stakeholders and remote teams to ensure seamless service delivery.
   

Requirements

• Bachelor’s degree preferably in Computing, Information Technology, OR IT-related Higher Diploma with 4 years + experience in IT sector.
   
• Experience in AS/400 system monitoring and troubleshooting.
   
• Experience in IPL activities in AS/400 systems.