Architect - Global Security Operations

Key Responsibilities
Supervise SOC and SDS analysts, providing daily guidance, support, and
performance feedback.
Conduct regular team meetings, coordinate shift schedules, and ensure consistent
24/7 coverage as required.
Mentor analysts, support professional development, and deliver or coordinate
training plans to foster a culture of excellence, learning, and customer-first thinking.
Oversee SOC triage & response and service delivery activities to ensure timely and
effective execution.
Monitor team output for adherence to SLAs, KPIs, and quality standards.
Act as the first escalation point for complex technical or operational issues within
the team.
Required Qualifications
3+ years of experience in a SOC, service delivery, or cybersecurity operations
environment.
1+ years in a supervisory or team lead role.
Strong understanding of security operations, incident response, and service delivery
processes.
Experience with SIEM, SOAR, EDR/XDR, and related security tools.
Excellent communication and interpersonal skills.
Preferred Qualifications
Bachelors degree in Cybersecurity, Computer Science, or related field (or
equivalent experience).
Relevant certifications (e.g., CISSP, CISM, GCIA, GCIH, ITIL).
Experience in a Managed Security Service Provider (MSSP) environment.
Familiarity with cloud security monitoring and compliance frameworks (e.g., NIST,
ISO 27001)..