Architect - Global Security Operations

Key Responsibilities

·       Supervise SOC and SDS analysts, providing daily guidance, support, and 
performance feedback.

·       Conduct regular team meetings, coordinate shift schedules, and ensure consistent 
24/7 coverage as required.

·       Mentor analysts, support professional development, and deliver or coordinate 
training plans to foster a culture of excellence, learning, and customer-first thinking.

·       Oversee SOC triage & response and service delivery activities to ensure timely and 
effective execution.

·       Monitor team output for adherence to SLAs, KPIs, and quality standards.

·       Act as the first escalation point for complex technical or operational issues within 
the team.

Required Qualifications

·       10+ years industry experience and 3+ years of experience in a SOC, service delivery, or cybersecurity operations 
environment.

·       1+ years in a supervisory or team lead role.

·       Strong understanding of security operations, incident response, and service delivery 
processes.

·       Experience with SIEM, SOAR, EDR/XDR, and related security tools.

·       Excellent communication and interpersonal skills.

Preferred Qualifications

·       Bachelors degree in Cybersecurity, Computer Science, or related field (or 
equivalent experience).

·       Relevant certifications (e.g., CISSP, CISM, GCIA, GCIH, ITIL).

·       Experience in a Managed Security Service Provider (MSSP) environment.

·       Familiarity with cloud security monitoring and compliance frameworks (e.g., NIST, 
ISO 27001).