Agent Developer
Agent Developer (Core) Design and build AI agents using Microsoft Copilot Studio. Define Agent instructions (persona & behavior), Knowledge sources (SharePoint, M365 data), Topics / conversation flows. Implement prompt engineering techniques to ensure accurate and contextual responses Integration & Automation Integrate agents with - Microsoft Teams (primary channel), Microsoft Forms (data capture & workflows), SharePoint, Outlook, APIs, and enterprise systems. Configure actions & connectors enabling agents to perform real tasks (e.g., notifications, ticket creation), Enable event-based automation (email triggers, workflow triggers) Deploy & Manage Agents Deploy agents across enterprise channels (Teams, M365 Copilot, web) Manage agent lifecycle Versioning, Testing (functional + conversational), Publishing & updates Monitoring & Optimization Monitor agent performance, usage, and accuracy, Analyse feedback and improve – Prompts, Flows, Integrations Governance & Compliance Apply guardrails and responsible AI practices, Ensure agents compliance with Security & data access policies, Enterprise AI governance standards, Collaborate with IT for controlled rollout and access management (Priority) Copilot Studio (Agent Builder) – hands-on experience Prompt Engineering Expertise (advanced prompt design, tuning, contextual grounding) Experience in Agentic AI / workflow automation Primary Skills - Core proficiency Level ( L1,L2,L3,L4) Mandatory Microsoft Ecosystem Expertise Strong understanding of Microsoft 365 ecosystem (Teams, SharePoint, Outlook) Experience with Teams integration (bots, conversational UI) Forms integration (data capture, workflows) M365 data grounding Secondary Skills Development & Integration Skills API integration and connectors Power Platform (Power Automate, connectors) – preferred Basic scripting or development exposure (nice to have) Secondary Skills - Core proficiency Level ( L1,L2,L3,L4) Experience with Multi-agent orchestration RAG (Retrieval Augmented Generation) Enterprise platforms (ServiceNow, CRM tools) Understanding of AI governance, security, and compliance
Agent Developer (Core): Design and build AI agents using Microsoft Copilot Studio. Define: Agent instructions (persona & behavior), Knowledge sources (SharePoint, M365 data), Topics / conversation flows. Implement prompt engineering techniques to ensure accurate and contextual responses Integration & Automation: Integrate agents with - Microsoft Teams (primary channel), Microsoft Forms (data capture & workflows), SharePoint, Outlook, APIs, and enterprise systems. Configure actions & connectors enabling agents to perform real tasks (e.g., notifications, ticket creation), Enable event-based automation (email triggers, workflow triggers) Deploy & Manage Agents: Deploy agents across enterprise channels (Teams, M365 Copilot, web) Manage agent lifecycle: Versioning, Testing (functional + conversational), Publishing & updates Monitoring & Optimization: Monitor agent performance, usage, and accuracy, Analyse feedback and improve – Prompts, Flows, Integrations Governance & Compliance: Apply guardrails and responsible AI practices, Ensure agents compliance with: Security & data access policies, Enterprise AI governance standards, Collaborate with IT for controlled rollout and access management (Priority) Copilot Studio (Agent Builder) – hands-on experience Prompt Engineering Expertise (advanced prompt design, tuning, contextual grounding) Experience in Agentic AI / workflow automation Primary Skills - Core proficiency Level ( L1,L2,L3,L4) Mandatory Microsoft Ecosystem Expertise Strong understanding of Microsoft 365 ecosystem (Teams, SharePoint, Outlook) Experience with: Teams integration (bots, conversational UI) Forms integration (data capture, workflows) M365 data grounding Secondary Skills Development & Integration Skills API integration and connectors Power Platform (Power Automate, connectors) – preferred Basic scripting or development exposure (nice to have) Secondary Skills - Core proficiency Level ( L1,L2,L3,L4) Experience with: Multi-agent orchestration RAG (Retrieval Augmented Generation) Enterprise platforms (ServiceNow, CRM tools) Understanding of: AI governance, security, and compliance